What We Offer
We work together with our customers helping them deliver an exceptional fair trade coffee experience day in day out. The natural outcome of serving brilliant fair trade coffee is more satisfied customers, increasing sales and more profit.
We have a proven track record in growing our customers’ coffee sales. Ask our sales reps for more information.
- Quality assurance:
Our QA team adhere to a strict quality control process from fair trade green bean buying to delivery of packed finished goods ensuring we deliver nothing but the best fair trade coffee day in day out.
- Barista training:
The training of our customers’ staff is of paramount importance to us. At our very own Coffee Academy we are committed to offering the best barista training in the market.
- Customer service & support:
This is the real cornerstone of our partnership with our customers. In partnering with us, you will enjoy the assistance and support of a dedicated Coffee Support Manager who will work with you and your team of baristas to ensure you are serving nothing but the best coffee. A Commercial Manager will also be assigned to you, who will manage the day to day requirements of your business.
- Coffee equipment:
We believe that the coffee equipment a cafe chooses to use is a significant clue to how serious they are about making great coffee. In partnering with us, we will work with you to ensure your espresso equipment is optimised. Your equipment will be continuously maintained with minimal downtime, reducing the chance of loyal customers experimenting elsewhere.
- Business consultancy:
We run our own successful cafe, our award winning Coffee Centre, so we know that having a successful business is more than just making great coffee consistently. By sharing our expertise in operating a profitable café with our customers, we guarantee they grow a healthy and consistently successful business. Your dedicated Commercial Manager will work with you in providing sound advice for all facets of running your business.